Forum Discussion

King_1148's avatar
King_1148
Reel Rookie
4 months ago

TCL Roku TV apps missing after adding Roku cameras

my girlfriend recently got Roku cameras to watch the animals. When she added it to our bedroom tv it ended up taking away the shortcuts for the hdmi modes and the actual shortcut button itself. In se...
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RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
4 months ago

Thanks for sharing this!

It looks like the Roku TV apps on your Home screen are missing, and we'd like to help!

Have you tried restarting the Roku TV?

Here's how:

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

Still, having problems? Let us know so we can explore more troubleshooting!

Roku Community Team

King_1148's avatar
King_1148
Reel Rookie
4 months ago

They pop up for not even a second after it powers back on and then disappears again with just normal apps showing like the camera app, YouTube, Spotify ect.

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    4 months ago

    Thanks for keeping us in the loop, King_1148!

    Could you send us a photo of your Roku Home screen so we can take a closer look? Also, have you noticed any recent updates before this happened? Can you check out the latest software version of the Roku TV? (under Settings > System > About).

    We look forward to hearing from you soon!

    Roku Community Team

    • King_1148's avatar
      King_1148
      Reel Rookie
      4 months ago

      Sure can they are linked to this post

       

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        4 months ago

        Thanks for the photos, King_1148!

        Have you tried setting up the TV inputs again? 

        Here's how:

        1. Press Home on your Roku remote to go to the main screen
        2. Scroll and select Settings
        3. Select TV inputs
        4. Choose the device or the HDMI input under Inputs being used. If the HDMI input is not used, choose Set up input and add it to your home screen.

        Still not appearing? Let us know so we can help out more!

        Roku Community Team