I'm also experiencing the Netflix crash on my TCL TV. At least once every day or two it will either crash back to the main menu or fully reboot the TV.
I'm happy to provide my TV's information, but feel uncomfortable sharing the info publicly. Is there a more private way we can share this info with Roku?
Thanks!
Hi Musiclover1,
Thank you for keeping us posted here in the Roku Community!
We understand you're having a problem with the Netflix channel. We're happy to assist you further. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting Check for updates.
If the problem continues, please keep us posted.
All the best,
John
