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Musiclover1's avatar
Musiclover1
Binge Watcher
2 years ago

TCL Roku TV - Netflix constantly goes back to home screen

I did ALL of those suggestions including factory resetting the Roku TV and it still constantly goes back to the Home Screen while watching Netflix. It will freeze but you can still hear the audio, th...
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RokuJanadeeK's avatar
RokuJanadeeK
Retired Moderator
2 years ago

Thank you for the follow-up, markgeorg1234.

Rest assured, we have already collected and forwarded the following data to the appropriate team for review and further investigation. We sincerely hope for your patience in the meantime.

Should you have other concerns or inquiries, please let us know.

Regards,
Janadee