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User50000's avatar
User50000
Reel Rookie
10 months ago

TAKE YOUR ADVERTISEMENTS OFF MY PAID PRODUCT

I paid a lot of money for this to be a TV.  JUST A TV.  Not another way for you and your “””sponsors””” to get your grubby little hands all over my time and my eyeballs.  I paid for this product, NO ONE needs to make MORE money by advertising to me on the object I bought and put in my home.  I sw2g if my toaster starts popping up push notifications I’m moving to Antarctica.

 

TAKE YOUR ADVERTISEMENTS OFF THE ROKU APPS.  ADVERTISING TO ME THERE WILL MAKE ME UN-BUY PRODUCTS I HAVE ALREADY BOUGHT

7 Replies

  • Not gonna happen.  You ever watch a regular dumb TV with commercials every 2 to 3 minutes for the shows broadcast on your paid product?  And most likely these TVs are being sold at a break even or money losing price in the hopes that the subscriptions and ad dollars make up for it.  Or do you really think that 40 plus inch TVs really sell for 150 bucks when the parts cost more than that to make?

    • User50000's avatar
      User50000
      Reel Rookie

      I’m looking for replies from the Roku reps only, please, thanks 

      • JWS9518's avatar
        JWS9518
        Roku Guru

        You realize this is a public forum for comment.  If you want a private response, send them an email.  And what do you expect Roku reps to say?  Oops sorry, we will take it off right away.  

        How do you "un-buy" a product?


  • User50000 wrote:

    I paid a lot of money for this to be a TV.  JUST A TV.


    You goofed. You bought a Roku Smart TV instead of Just a TV. That's easy to do because that's what most people buy - plain old ("dumb") TVs are pretty rare these days. You can make some Smart TVs behave more like "just TVs" if you don't connect them to the internet. For example, I have done this with Samsung Smart TVs. I don't know if Roku TVs allow that. (I like Roku players, but have never had an interest in Roku TVs.)

    Roku sells hardware at roughly their cost and makes money on advertising and content deals. If you are very opposed to that business model, then it's probably better for both you and Roku if someone else gets your Roku hardware.

    Who knows, someone from Roku may give you the response you want. Of course, online customer support from almost any company will give you that response if you ask for free ice cream too, so it's not highly predictive.

    • JWS9518's avatar
      JWS9518
      Roku Guru

      You, also, might want to read the terms and conditions of the products you bought that you agreed to when you set it up, especially internet enabled "smart" devices, which allow for advertising, in most cases.  Some brands of TVs, such as Samsung, that Strega mentions, and LG, allow you to refuse those terms and conditions.  I have an LG that allows that.  Of course, that disables most of the features that those Smart TVs have.   I have no idea if Roku allows that for their TV, although I doubt it, based on the business model Strega mentioned previously.