Forum Discussion

Allen220's avatar
Allen220
Reel Rookie
2 years ago
Solved

Tablo TV only working during the day with Roku

Making me crazy. Tablo has latest firmware. When scanning for channels the ones I want to watch are all green. Modems and routers all updated to latest firmware. Signal strength is excellent.  I go ...
app playback
  • RokuJharra-Q's avatar
    RokuJharra-Q
    2 years ago

    Thank you for posting here in the Roku Community, Allen220!

    We're aware that you're experiencing issues with your Tablo channel and appreciate the troubleshooting you've attempted. We kindly recommend revisiting the following steps and ensuring that they are precisely followed in order to help resolve the issue.

    1. Uninstall the channel by highlighting it, pressing the * button, and selecting "remove".
    2. Clear cache and data: From the Roku home screen, navigate to Settings > System > Advanced system settings > Network connection reset. Choose "Reset connection" and then-
    3. Restart your Roku device by unplugging your TV and then plugging it back in. This step can help clear any temporary cache or data-causing issues.
    4. Check your internet connection: Ensure that your Roku device is connected to a stable internet connection. You can test your internet connection by going to Settings > Network > Check connection on your Roku device. If your connection is weak or unstable, try restarting your router or contacting your internet service provider for assistance.
    5. Reinstall the channel by pressing the home button on your Roku remote, scrolling and selecting "Store", and then adding the channel from there.
    For additional troubleshooting steps, please visit our support page on how to resolve a channel playback issue.
     
    NOTE: If you're still experiencing the issue after trying the troubleshooting steps, it's best to contact the support team of the channel provider directly Tablo Contact Us. They will be able to give you a more specific and detailed solution. This is because most channels on the Roku platform are created and maintained by the channel providers. Therefore, if there's an issue with a particular channel, the provider is likely to have more information about it and can provide a more effective solution.
     
    Your cooperation is greatly appreciated!
     
    Thanks,
    Jharra
    Jharra Q.
RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
2 years ago

Thank you for posting here in the Roku Community, Allen220!

We're aware that you're experiencing issues with your Tablo channel and appreciate the troubleshooting you've attempted. We kindly recommend revisiting the following steps and ensuring that they are precisely followed in order to help resolve the issue.

  1. Uninstall the channel by highlighting it, pressing the * button, and selecting "remove".
  2. Clear cache and data: From the Roku home screen, navigate to Settings > System > Advanced system settings > Network connection reset. Choose "Reset connection" and then-
  3. Restart your Roku device by unplugging your TV and then plugging it back in. This step can help clear any temporary cache or data-causing issues.
  4. Check your internet connection: Ensure that your Roku device is connected to a stable internet connection. You can test your internet connection by going to Settings > Network > Check connection on your Roku device. If your connection is weak or unstable, try restarting your router or contacting your internet service provider for assistance.
  5. Reinstall the channel by pressing the home button on your Roku remote, scrolling and selecting "Store", and then adding the channel from there.
For additional troubleshooting steps, please visit our support page on how to resolve a channel playback issue.
 
NOTE: If you're still experiencing the issue after trying the troubleshooting steps, it's best to contact the support team of the channel provider directly Tablo Contact Us. They will be able to give you a more specific and detailed solution. This is because most channels on the Roku platform are created and maintained by the channel providers. Therefore, if there's an issue with a particular channel, the provider is likely to have more information about it and can provide a more effective solution.
 
Your cooperation is greatly appreciated!
 
Thanks,
Jharra
Jharra Q.
Fedupaswell's avatar
Fedupaswell
Reel Rookie
10 months ago

Thank-you Jahara, I for one have found a very simple solution.   I have retired two of my three Roku devices and replaced them with a Firestick 4K and a 4k Max.  They work wonderfully with my Tablo 4th gen.