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DigitalHare's avatar
DigitalHare
Newbie
10 months ago

Subtitles out of sync report

Hi, I'm reporting that the subtitles are out of sync on the Paramount+ show, Lower Decks S2E6. It appears that they are missing the delay at the beginning of the episode and popping up way too soon. It is not a problem with my device, I do not need to restart my device. I am watching in a browser. I have restarted the browser to ensure that it wasn't the problem. This is just to report a syncing error and I did not find a quick way to report without making a public post.

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1 Reply

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    10 months ago

    Welcome to the Roku Community, DigitalHare!

    Thanks for sharing this closed captioning issue on the series Lower Decks inside the Paramount+. We'd be happy to review this for correction.

    Before we proceed, can you please confirm if you're streaming this via The Roku Channel or directly from the standalone app of Paramount+?

    We'll be looking forward to your confirmation. 

    Warm regards,
    Carly