Forum Discussion

keneasley's avatar
keneasley
Channel Surfer
4 months ago
Solved

Subtitles on replay not working with netflix

I used to be able to have subtitles automatically display for 20 seconds while watching netflix whenever I hit the replay button on my roku remote. This no longer works. I set up roku for subtitles...
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    4 months ago

    Hey everyone!

    If you're still experiencing the issue, please create a new thread or let us know. 

    Hope you're back to streaming!

    Roku Community Team

keneasley's avatar
keneasley
Channel Surfer
4 months ago

Thank you for working on this. The information that you requested is as follows:

Roku device model: 4802x - Roku Ultra

Device ID: SODA227R3TGL

Serial Number: Z010001R3TGL

Software version: 14.5

Tracker ID: issue ID: GL-188-392

App build version: for Netflix app this is:  Version 5.2 build 130096002

 

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
4 months ago

Hey everyone!

If you're still experiencing the issue, please create a new thread or let us know. 

Hope you're back to streaming!

Roku Community Team