Forum Discussion
Kristin2
3 months agoStreaming Star
I would try going on the app on your phone and making sure the captions are turned on. I read Netflix recently made a change to add regular captions in addition to SDH captions. The regular ones just so words, and not sounds and stuff going on. I had to go into the app on my phone to change it to the SDH ones. Maybe yours got totally turned off somehow. Just a thought hope this helps. You can probably do this on a computer too.
RokuEmmanuel-D
3 months agoCommunity Moderator
In addition to Kristin2,
You can also visit this support article for instructions on customizing the closed captioning on Netflix.
Thanks,
Roku Community Team