Forum Discussion

keneasley's avatar
keneasley
Channel Surfer
3 months ago

Subtitles on replay not working with netflix

I used to be able to have subtitles automatically display for 20 seconds while watching netflix whenever I hit the replay button on my roku remote. This no longer works. I set up roku for subtitles...
keneasley's avatar
keneasley
Channel Surfer
3 months ago

Thank you.

I tried what you suggested and the problem remains.

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
3 months ago

Thanks for the follow-up, keneasley!

We’d like to get into this a bit deeper. Can you share more about...

  • When did you first notice this issue?
  • Have there been any recent updates before this happened? Could you share the latest software version of the Roku device? (Check under Settings > System > About)
  • What specific Roku device is affected?

We'll wait for your response!

Roku Community Team

  • keneasley's avatar
    keneasley
    Channel Surfer
    3 months ago

    I first noticed the issue about 7 days ago.

    Software version is: 14.5

    Roku device is Roku Ultra model # 4802x