Forum Discussion

kenodave's avatar
kenodave
Newbie
3 years ago

subscribing to channels on the internet versus on my TV

I have ROKU already set up on my TV. When I go to the ROKU website and try to add channels, I get the message, 'Oops. It seems there are no players linked to your Roku account'.   How do I remedy...
RokuNimfa-C's avatar
RokuNimfa-C
Retired Moderator
3 years ago

Greeting kenodave, 

Welcome to the Roku Community. 

We catch that you are trying to add a channel from the Roku website but receive an error message. Have you confirmed that the device is linked to your Roku account? To check this information, go to Settings > System > About, and from that screen, you will see the Roku account email address linked to the device. 

Keep us posted on what you find out and we'll continue to assist you from there. 


Regards, 
Nimfa