Forum Discussion

Deniserenee's avatar
2 years ago

Strong medicine incomplete

Missing episodes within seasons 3&4 been posted Multiple times I don’t see any resolution yet. I can’t believe Roku  would post a season and omit episode within it.  Very poor Customer experience.  
I can only view 3&4, there are 6 seasons in existence. 
Make a commitment and at least get all the seasons out there. Or offer the first three and offer remaining at a very low season price $5 for example…win/win. 

3 Replies

Replies have been turned off for this discussion
  • And at least when you put a season out there dont omit episodes! (Seasons 3&4) Very poor experience for viewers.  

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    We're grateful that you have joined us here in the Roku Community, Deniserenee!

    We sincerely apologize for any trouble this may have caused you. We hear you, and our Engineering team has already been made aware of this issue and is currently in the process of fixing it. As of the moment, we don't have any information or updates from them yet, but once we do, we will surely let you know.

    In the meantime, we highly appreciate your continuous patience and understanding as we still work on this.

    Best regards,
    Carly

    • nettiebb's avatar
      nettiebb
      Reel Rookie

      As of 11/29/23 there are still episodes missing. I brought this up seven months ago and it has not been fixed. Please put up the whole season.