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nettieb's avatar
nettieb
Reel Rookie
3 years ago
Solved

Strong medicine incomplete

I get that only some seasons are viewable at a time. But why are those seasons missing episodes? S3 is missing E 9-10, 12, 14, 16, 19 (the latter has a crucial storyline). Roku you’re the only place that streams Strong Medicine, can you let us have the whole season??

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  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Hi KathyB16 

    Thanks for the follow up regarding content missing from The Roku Channel.

    It's possible that the content was removed as TV show and movie content availability may vary at times on The Roku Channel. We would recommend checking periodically to see if the content returns in the future.


    Thanks,
    Danny

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hi nettieb 

    Thanks for bringing this to our attention.

    For us to assist you further, could you tell us what channel you're accessing Strong Medicine? We'll be able to further assist you from there. 

    We'll keep an eye out for your reply.


    All the best,
    Kariza

    • nettieb's avatar
      nettieb
      Reel Rookie
      3 years ago

      I am watching it on the Roku channel. 

      • RokuNimfa-C's avatar
        RokuNimfa-C
        Retired Moderator
        3 years ago

        nettieb 

        Thanks for following up.

        Have you tried restarting your Roku device and seeing if it helps? We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

        Kindly, could you check this TV Show as well on your Roku mobile app or Roku website to see if there's any difference?

        Keep us posted on what you find out.


        Regards, 
        Nimfa

  • nettiebb's avatar
    nettiebb
    Reel Rookie
    3 years ago

    I posted previously that I am watching Strong Medicine on the Roku Channel mobile. Seasons 3 and 4 are up but skip episodes. For example, 1 and 2 are missing from season 4 and 1, 6, 9, 10, 14, 16, 19, and 21 are missing. The previous post was marked solved in response to another question. If Roku is putting this content up, please don’t leave out crucial episodes!

    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator
      3 years ago

      Hi nettiebb,

      Thanks for your first post in the Roku Community!

      We appreciate you bringing this to our attention. In regards to the missing episode of Strong Medicine on The Roku Channel, we'll share these details with the appropriate team for further review. We'll get back to you once we have an update.

      We're hoping to get everything sorted out soon and appreciate you bearing with us in the meantime.


      Best regards,
      Mary