Forum Discussion
For those users that are new to Roku, you need to know that Roku only provides the platform/environment for these different Channels/apps.
The actual Channel developer is responsible for making changes/updates/fixes, etc. In this case, it is NewsmaxTV (https://www.newsmaxtv.com/feedback).
I have seen some saying this is a Roku issue because it works on their phone app, their Firestick, etc. These are different platforms/different coding.
I have been a long time Newsmax viewer and this is a chronic problem with the Newsmax Channel/app on the Roku. It will fix itself... I don't even bother to contact Newsmax anymore because it is met with a generic response.
Other than using an alternative method as mentioned above until Newsmax fixes their Channel/app, there is nothing Roku can/will do.
I understand the frustration, but demanding Roku fix a Newsmax issue is not how this works. The Channel developer has to fix the issue.
Hope this clears it up for some.
I might have resolved it for my TV. After reading some of your feedback, I went in through Roku Live and I was able to get into Newsmax Live that way. I see your point that it's not a Roku problem but a Newsmax app problem. But maybe Roku development could forward our blog discussion on to Newsmax? I think they would respond to Roku a lot faster than any of us Roku users.
Thank you to all you Roku bloggers for your help and advice! You're great!!!
- AvsGunnar4 years agoCommunity Streaming Expert
I reinstalled Newmax Channel/app again today to see if working since I had removed it and just watch it through RumbleTV or Roku Channel 150.
Mountain Time 9:50pm Roku Ultra 4660
After I reinstalled it - still no LiveTV box or left arrow trick. I pressed * button on remote and "Check for Updates". The Newsmax Channel updated. No Live TV box but the left arrow trick worked and launched LiveTV. I then restarted the Roku device. Still no LiveTV box and left arrow trick again did not work. pressed * button and an update was again available. This time LiveTV box was available and worked as well as left arrow trick.
However, each time I exited the Newsmax Channel, the LiveTV box was again missing when I rentered/launched the Channel/app. I simply exited Channel, pressed the *button and updated the Channel and then LiveTV box becomes available.
So it looks like the developers are making progress. Maybe will be fixed soon as you should not have to update Channel/app everytime you watch it.
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UPDATED 10:10 pm Mountain Time
Removed Newsmax Channel, performed a System Restart, Reinstalled Newsmax Channel. It now seems to be fixed (as least for now) as the LiveTV Box is present/remains present after exiting and re-launching Channel/app multiple times. Also rebooted Roku multiple times and all seems good now.
Hopefully, you all are good to go until next time.
- Sgreg4 years agoNewbie
We are having same issue. Found that as you are in Newsmax app, go to their "Search", type in "live" and the icon/box "Newsmax TV Live" box populates at the bottom left. Toggle to "Newsmax TV Live" stream box and click "Ok". This works for us for now.
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