Not sure if this was an update/change to the guide but on my onn 24 inch roku tv the streaming channels are no longer showing their channel numbers. Instead they are showing the channels logo. Problem is I've come to know the channels by number and I can't see the logos that well, just too small. Is there anyway to get the numbers back? Also the OTA channels still show their numbers and logos/call signs too.
This was a ridiculous move. Before this you could go to the exact channel you wanted. Now you have to spend extra time searching for what you want to watch. That is if you can read any of it. I hope no one got a raise for this bright idea!
I will definitely not be watching the Roku channel and when I buy a new TV, it will not be a Roku. And I'll also let others know how sorry they are.
Who in their right mind would think getting rid of the channel numbers would be a good idea? NOT!
Stupidest move ever. I cannot find any of my favorite channels anymore. Why doesn’t Roku ask their viewers if that would make it better for viewing to remove channels? I have bad eyesight & I cannot see the logos and I have no idea where to find anything anymore. I’m buying a new tv and it won’t be a Roku!!!
Get a $20 Amazon Firestick remote control. You can use it with a Roku tv, and it shows channel numbers https://www.amazon.com/dp/B08C1W5N87
Noticed the same issue with our ONN Roku TV. The channel numbers on Roku Live have disappeared from the guide. Instead there are channel Logos or icons that are too small to be helpful. How can we get the numbers back?
Mine is like that too, i have a 50 inch tv and can’t make out what most of them are. I guess the solution is save up for a 100 inch tv
I had a Visio TV and they have done just what you (Roku) have done. NO CHANNEL listing. So, I got rid of that TV because of no channel numbers. I will be getting rid of my Roku if the channels do not reappear. I am sure the channel numbers will not reappear. Too bad
Hello Community Users!
Thanks for the post,
We appreciate your feedback. We will share it with the team and welcome any additional feedback.
Thanks,
Arjiemar
Firestick remote shows roku Channel numbers. $20 at Amazon https://www.amazon.com/dp/B08C1W5N87
So is the problem the RokuTV remote?
I'm having the exact same problem on my Roku TV. I turned it off and on, that did not fix it. Then I did a system reset and that did not fix it. If this is some kind of update I sure hope they fix it soon. I really like the channel numbers showing on there.
Its not your just individual device, its all Roku. They keep messing with the Live Tv Channel Guide & the changes are NOT for the better. Theres another discussion on here with all of us angry about the same issue & finding it impossible to use now.
More idiotic useless updates by Roku that are making things worse. They should put out surveys and ask if people want channel numbers removed before they actually do it. Or create an option to disable channel numbers or enable them so you can decide if you want them. These software designers can never just leave things well enough alone that work fine.
They always have to tinker with them to make 'improvements' and most of the time the changes are for the worse or create bugs! I'm not a fan of putting anything you are "Continue Watching" from the Roku Channel on the Roku Home Screen now either with no way to disable! The people making these 'updates' have zero common sense at all!
Me to no numbers for channels
Same thing with me. No channel numbers on listed channels.
Eric Dossey
I lost all channel numbers and all over the air channels. I do have a bunch of **bleep** that I never had before. I live in Illinois and do not care about the local Las Angelas news
Why isn't the LIVE TV channel number guide on ROKU? Why are there no channel numbers????,,,, this is stupid,,,,, OMG,,,,,
What a mess! No rhyme or reason for this idiotic change. I used to be able to search by sub-sections. I DO NOT know what the network is by heart! I DO NOT like going through the whole channel list to find a channel. If ROKU was trying to alienate customers, they certainly did by implementing this change. It's aggravating and frustrating. I thought it was my TV and did a reset. Dirty dogs!
"The Live TV Channel Guide is getting an upgrade, with personalized ordering of 400+ channels, as well as the removal of channel numbers to enable simpler browsing."
Removing the channel numbers is not a good idea!
I use those numbers to quickly surf and access the channels.
My next TV will not be a Roku.
Very bad idea to remove the channel numbers. This makes it more difficult for the consumer to navigate. It appears the decision makers think it's a bright idea.
Good Bye Roku!
Simpler browsing? I can't even begin to read what the logos say. Goodbye Roku channel, plenty of others to watch.
I totally agree!
Removing the channel numbers and having a disorganized channel list that is non-functional to say the least is not an "upgrade"...
This needs to be rolled back and not messed with by kids who just want to change stuff...
This morning all my channel numbers came back. Thank you Roku for listening to your customers
I cannot believe they have removed the numeric channels and think this will make streaming easier. Roku has ads with channel numbers. They (Roku) will be responsible to remake or edit these ads to delete the numbers since they have dropped them. Whoever developed this update needs to make the numbers available in the channel setting.
My 81-year-old husband looks forward to watching Roku when he can see the channel number. Please Roku fix this problem as it has made life with him difficult. He wants to go back to satellite TV so that he can see the channels and no where they're at all time. This has changed the lineup as well and he can no longer find the channels he likes to watch. I think we need to move to a fire stick or Apple TV.
Get a Firestick remote control. You can see Roku on it with channel numbers. $20 at Amazon Get a $20 Amazon Firestick remote. You can use it with a Roku tv, and it shows channel numbers https://www.amazon.com/dp/B08C1W5N87
We get it.... Ten messages to tell us to get a fire stick... Got one that is not the point!
Bring back the channel numbers. I knew where channels where by their numbers and knew which way to scroll to find them. who wants to try and remember what the channel logos are and where they might be?
I was already thinking about switching to Firestick since Roku keeps forgetting my TV video setting and I get the Roku HDMI black screen. I have to reboot Roku to get it to auto set video correctly.
Everyone needs to email Preston Smalley and let him know whether you like this change or not. I emailed him last night and received a reply from him this morning. I will copy and paste what was said.
Hello Susan,
I’m sorry to hear you and James are having difficulty navigating the channels in the new guide design we are testing. Understanding how potential changes impact users is exactly why we test, so I appreciate hearing your feedback and have shared with my team.
In the meantime, you might try “favoriting” your most-watched channels and use the menu on the left of the guide to browse your “Recents” or “Favorites” channels.
Thanks,
Preston
Preston Smalley
VP Viewer Product
His email address is PSmalley@roku.com
The more emails he gets, the more he knows customers are unsatisfied with this "test"!
