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JohnnyBravo7's avatar
JohnnyBravo7
Channel Surfer
3 years ago
Solved

Streaming apps have no video or audio but subtitles are showing

Tried HBO Max and AppleTv. Shows start with the rating showing in the top left but screen is black when video starts and there is no audio. Subtitles run tho and episode is playing. 
  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi there, JohnnyBravo7

    Thanks for the response!

    If you are having an issue with your Roku TV screen going black but can still hear the audio, have you tried unplugging your device for 5-10 minutes and then plugging the Roku TV back in?

    Let us know if there's a difference after


    Warm Regards,
    Lianna