Forum Discussion

Ahole's avatar
Ahole
Newbie
2 years ago

Streaming access linking up

Having trouble linking new paramount to my Roku and delet existing 

1 Reply

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome to the Roku Community, Ahole!

    Thanks for reaching out. No worries! We'd be happy to help you find the best resolution to your concern.

    If I understand your concern correctly, are you referring to your Paramount Plus account? If so, do you want to log into your new account? If so, we highly recommend coordinating this directly with Paramount Plus Support for further assistance, as they manage their own app on the Roku streaming platform independently. 

    If your subscription is within Roku, we also suggest cancelling it first before you make changes to your existing account. You may refer to our support article related to this for more information: How to turn off auto-renew and cancel a subscription

    We hope you find this information helpful.

    Best regards,
    Carly