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stvplatt's avatar
stvplatt
Reel Rookie
3 years ago
Solved

Star Trek Picard season 3 ep 1,where is it?

I am a subscriber to Paramount Plus on the Roku channel. Star Trek Picard season 3 episode 1 was supposed to stream starting yesterday (16th) but I am not finding it anywhere on the channel

 Can someone explain why this is? This is very disappointing.

  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    Hi stvplatt 

    Thanks for bringing this to our attention.

    We believe that this issue has been resolved. If you're still not seeing the missing episode on Paramount+ through The Roku Channel, please let us know so we can assist you further.

    Have a great day!


    All the best,
    Kariza

10 Replies

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  • andyross's avatar
    andyross
    Roku Guru
    3 years ago

    It is certainly there. I just watched it yesterday. But then, I DIRECTLY subscribe to Paramount+, not through Roku Channel. I'm not sure if you can use the direct Paramount+ app or not if it's subscribed through the Roku Channel.

    • stvplatt's avatar
      stvplatt
      Reel Rookie
      3 years ago

      Ok thank you. I checked this morning and it is there now. 

      • RokuKariza-D's avatar
        RokuKariza-D
        Retired Moderator
        3 years ago

        Hi stvplatt 

        Thanks for bringing this to our attention.

        We believe that this issue has been resolved. If you're still not seeing the missing episode on Paramount+ through The Roku Channel, please let us know so we can assist you further.

        Have a great day!


        All the best,
        Kariza

  • FLH1's avatar
    FLH1
    Channel Surfer
    3 years ago

    So after subscribing to Paramount+ expecting to see the NEW content where new seasons were supposedly added there is NO NEW CONTENT??? perfect example is PICARD says there are 3 seasons available but only 2 seasons populate??? ...yet all 3 seasons are available and showing through Amazon's Prime Paramount+! What am I paying ROKU for???

    • RokuKariza-D's avatar
      RokuKariza-D
      Retired Moderator
      3 years ago

      Hi FLH1 

      Thanks for the post.

      Could you tell us where you are accessing Paramount+? Is it through The Roku Channel or the standalone app? Please let us know. We'd like to know more about how we can help.


      All the best,
      Kariza

  • Ellarmitage's avatar
    Ellarmitage
    Newbie
    3 years ago

    Yeah had same issue same channel as described. Then next day it was there 

    • Anonymous's avatar
      Anonymous
      3 years ago

      Hi Ellarmitage

      Welcome to the Roku Community!

      Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help! How long has the issue existed? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?

      With detailed information, we will be better able to assist you.


      Warm Regards,
      Lianna

      • bob57denison's avatar
        bob57denison
        Reel Rookie
        3 years ago

        When you can get S3E1 free on Para+ NOT even being a subscriber, and paying to be a subscriber via Roku I can not see it, seriously?   Not going to subscribe thru Roku on ANYTHING going forward. Why would I.

        If not fixed before 2nd month billed Para+ I will be deleting all roku subscriptions. Not going to tolerate bad vendoring, period!