Forum Discussion

tsteiger1966's avatar
3 months ago
Solved

Stand alone subscription not recognized

I have a stand alone subscription to Max. I want to watch a show call Mountain Monsters on the Roku channel as Max no longer has all of the seasons and Roku does. Roku says I need a subscription to Max to watch it. I have a subscription to Max, just not through Roku. There is no place to sign into Max from Roku channel, it just says see subscription plans. So frustrating!

  • Welcome, tsteiger1966.

    Thanks for sharing it here!

    Please note that the Max standalone subscription is accessible only through the standalone app. Additionally, a separate subscription is required for the Max app on the Roku Channel.

    We hope that clarifies everything!

    Roku Community Team

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Welcome, tsteiger1966.

    Thanks for sharing it here!

    Please note that the Max standalone subscription is accessible only through the standalone app. Additionally, a separate subscription is required for the Max app on the Roku Channel.

    We hope that clarifies everything!

    Roku Community Team