Forum Discussion

Reddins71's avatar
Reddins71
Reel Rookie
2 years ago
Solved

Spotify Podcast Episode Issues

I'm kinda have the same issue. But I try to play a specific podcast on my roku but it doesn't play and restarts my roku everytime? It plays other podcasts, but not the specific one I'm trying to play. It shows the podcast in my favorites but just refuses to play and episodes from it!?

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  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, Reddins71 

    Thanks for posting here in the Roku Community.

    We appreciate you for sharing this information with us. Since channel providers on Roku manage their own channels on the Roku platform, we suggest you contact Spotify directly for further assistance. They have a team of experts who can provide you with a workaround for the issue you are experiencing. Once they have identified the problem, an update to their app on Roku will be provided.

    You can contact Spotify's support at Support - Spotify

    if there's anything we can do to further assist you, let us know.

    Best wishes,
    Kash

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, Reddins71 

    Thanks for posting here in the Roku Community.

    We appreciate you for sharing this information with us. Since channel providers on Roku manage their own channels on the Roku platform, we suggest you contact Spotify directly for further assistance. They have a team of experts who can provide you with a workaround for the issue you are experiencing. Once they have identified the problem, an update to their app on Roku will be provided.

    You can contact Spotify's support at Support - Spotify

    if there's anything we can do to further assist you, let us know.

    Best wishes,
    Kash