I did try what you suggested with no change. However, I hooked up my old Roku 3 and it works launching the On Demand channels with full functions. They only difference is it does not have the updated GUI. That is not a problem as I much prefer the old interface.
Hi DavidGrounds
Thanks for keeping in touch!
Many channels on Roku are maintained by the channel provider themselves. Since the error only occurs on the Spectrum On Demand channel, that's an indication that there's likely an issue within that specific channel that needs to be addressed with an update from them. We indeed recommend contacting Spectrum On Demand Support to report the issue and get help.
Thank you for your understanding.
Warm Regards,
Lianna
As both the Roku 3 and the Hisense Roku TV use the Spectrum App version 9.1 and the Roku 3 works and the Hisense Tv does not indicates a difference in Roku not the App. The result is the same with Phillips Roku TV.
