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Rosac1201's avatar
Rosac1201
Newbie
2 years ago
Solved

Spectrum not working for two days

I have been constantly trying to get the spectrum app playing on my Roku TV. It has been two days. I tried everything from system restart three times I did that deleting the spectrum app and reinstalling it nothing has worked. Is there someone in support for Roku that I can actually speak to because this is frustrating it plays in the living room on my friends TV, but not on mine in my bedroom 

  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Rosac1201,

    A friendly welcome from the Roku Community!

    We appreciate you reaching out to us. We're pleased to assist.

    • Does the issue occur on only this channel, multiple channels, or all channels?
    • Does this occur during TV show/movie playback, ads, etc.?
    • A specific movie or TV show (season and episode) is an example where the issue occurs.
    • If possible, provide a video and picture of the issue.

    Please ensure your Roku device is up-to-date by navigating to Settings > System> Software Update > Check Now.

    Thanks,

    Arjiemar

1 Reply

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    2 years ago

    Hello! Rosac1201,

    A friendly welcome from the Roku Community!

    We appreciate you reaching out to us. We're pleased to assist.

    • Does the issue occur on only this channel, multiple channels, or all channels?
    • Does this occur during TV show/movie playback, ads, etc.?
    • A specific movie or TV show (season and episode) is an example where the issue occurs.
    • If possible, provide a video and picture of the issue.

    Please ensure your Roku device is up-to-date by navigating to Settings > System> Software Update > Check Now.

    Thanks,

    Arjiemar