Forum Discussion

SusieW888's avatar
SusieW888
Channel Surfer
4 years ago

Spectrum DVR Recording not showing the scheduled shows

When I launch the Spectrum App thru Roku and I view "My Library" then "View DVR" and "Scheduled Recordings" none of the schedule recordings show up anymore.  Called Spectrum and they stated that it i...
app playback
Rkarwoski14's avatar
Rkarwoski14
Newbie
4 years ago

I am having the same issue. 

SANDRAJ58's avatar
SANDRAJ58
Reel Rookie
3 years ago

Spectrum wifi went out yesterday and woke up & see all my recordings are gone!? Called spectrum and talked about 30 minutes & said they blame Roku? I have my recordings on my app but not showing on my TV? This is not fair at all! I pay 200.00 a month with spectrum and it's not right. 

  • RokuKarla's avatar
    RokuKarla
    Retired Moderator
    3 years ago

    Hello SANDRAJ58

    Thanks for reaching out here in the Community!

    Please be advised that Spectrum is the one that creates, provides, and maintains its Roku channel app. Roku just provides the platform to run it on. We highly recommend that you will continue coordinating with their support to provide a resolution to this issue.


    Regards,
    Karla