Forum Discussion

kjlhgfyguh's avatar
kjlhgfyguh
Reel Rookie
2 years ago

Specific show on Roku channel is stuck in Spanish

This is still an issue: some movies only have spanish audio with no way to switch to English. It's been more than a year since this was reported. Is this ever going to be resolved?
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RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi kjlhgfyguh,

Thanks for reaching us here in the Roku Community!

We're sorry for the inconvenience this has caused you. We'd like to know under what channel and what are content you're trying to access that you seeing these issues.

Help us learn more about this so that we can move along.

Thanks,
Rey

  • kjlhgfyguh's avatar
    kjlhgfyguh
    Reel Rookie
    2 years ago

    Hi Rey,

    The issue is on the Roku Channel itself, both online streaming and through a Roku device. A couple titles that have this issue are:

    Capote (459806d7cfed52fb9315880f07dae91a)

    Stargate (8323dc5efcbb502ca70cd57b61f915f8)

    Neither have an option to change the language to anything other that Spanish.

    Hope that helps.

    Thanks,

    • RokuERey's avatar
      RokuERey
      Retired Moderator
      2 years ago

      kjlhgfyguh,

      Thanks for the extra details about this.

      I have forwarded this over to the appropriate Roku team for further review.

      We'll make sure to keep this thread posted with any updates available.

      Thanks,
      Rey

      • Greg28's avatar
        Greg28
        Newbie
        2 years ago

        The movie “Lars and the Real Girl” was also only available with Spanish dialog and subtitles with no way to change. It was okay on TUBI