Forum Discussion
RokuTakashi
12 months agoCommunity Moderator
Hi, msacks
Thanks for posting, and welcome to the Roku Community.
We appreciate you for bringing this to our attention, and we understand the issue you've experienced. We'd like to know more about this issue so we investigate it further. Would you be so kind as to provide the details below:
- What specific Roku device you are having issues with?
- When did you first encounter the issue? What Roku OS version are you currently running?
- Does the issue occur with a specific channel or throughout the Roku platform?
- Troubleshooting steps you have attempted?
With more details regarding the issue, we'll be able to review this issue and investigate it further.
Best wishes,
Kash