Sounds keeps cutting out - need assistance
This is the old trend but I have a similar model panasonic I think same series but a 52 inch. Did you find a resolution in the end?
Forum Discussion
Same issue doesn't matter the app you are running or ARC vs Optical into sound bar or cut the sound bar out and it still happens with just the TV audio. ROKU just stops sending audio and the only way to correct is to back out of the applications and restart the unit. I even bought a new unit (2022 vs 2021) and it does the exact same thing 2, 3, 4, 10 times a day. If we watch a bunch of stuff it's good but as soon as we pause and walk away we come back to no audio or over night and fire it up in the morning, NO AUDIO!@!@. I have even bought another sound bar and had the EXACT thing happened. This is a ROKU issue and it sounds like it's been going on since 2020. I am about ready to switch to Fire stick since they do not seem to have this issue.
Please fix your issue or you will start loosing market share as others like me move to a more reliable device to stream our content.
Paul
My roku keeps losing sound also. I have replaced the roku and the new one does the exact same thing. It happens intermittently no matter what channel I am on.
Hello Slm9161,
Greeting from the Roku Community.
We would like to know more about the issue you are seeing. Could you provide with us the information requested posted by RokuMary-F?
With more information, we will be able to assist you.
Regards,
Nimfa
