Forum Discussion

Mrskellym3's avatar
Mrskellym3
Newbie
6 years ago

Sound stopped working on all apps

Please help!!! All of a sudden the sound in all the apps have stopped working (Hulu, Netflix, YouTube, prime, everything!). There are still menu sounds (the clicking, etc) but once you go into an app...
app playback
KimMac's avatar
KimMac
Newbie
6 years ago

I have the same issue. I have changed the settings and still nothing......for $49 a month ROKU will assist in the fix. Frustrated.

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    6 years ago
    KimMac wrote:

    I have the same issue. I have changed the settings and still nothing......for $49 a month ROKU will assist in the fix. Frustrated.

    How did you get to whoever wanted to charge you $49/month?  Via a web search, perhaps?   Roku does not charge for support.  There are lots of scammers out there with bogus but real-looking websites.