Solved
Sound not syncing with picture on Peacock
Me too only have the sound sync issue with peacock app. Driving us nuts. Only happens on Roku all other devices are fine.
Hello! Jcp,
A friendly welcome from the Roku Community!
We appreciate you reaching out to us. We're pleased to assist.
Try adjusting the TV settings.
Please try adjusting the TV settings described below to help fix an A/V sync error. Consult online documentation for your TV model or contact the manufacturer directly for detailed instructions.- Some TV models have an A/V Sync feature that can often be found in an Audio sub-menu within the Settings menu on your TV. If the feature exists on your TV, try adjusting it to see if A/V sync improves. The feature may also be called something like audio delay or lip-sync.
- Use the following suggestion if sound is distinctly heard before you see the picture:
- Turn off any advanced video processing on your TV, such as motion smoothing or video noise reduction. These controls are often found in the Video or Picture Settings sub-menu within the Settings menu on your TV.
- Try the suggestions below if sound is distinctly heard after you see the picture.
- Set the digital audio output on your TV to PCM. You can often find this setting in the Audio sub-menu within the Settings menu on your TV.
- Try turning off Game Mode if the setting exists on your TV.
Please keep us posted on what you find out and we will be happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar
