Forum Discussion
RokuTakashi
9 months agoCommunity Moderator
Hi, 96Shelby
Welcome to the Roku Community.
We appreciate you for reaching out for assistance, and we're here to help. As a start, we'd like to gather more details regarding the issue you have encountered so we can provide the best assistance to address your concern. Can you please provide the details below:
- What specific Roku device you are having issues with?
- When did you first encounter the issue?
- Have you performed any troubleshooting steps in an attempt to resolve the issue?
- Is this issue happening to a specific app, with Live TV, or throughout the Roku platform?
With more details that you can provide, our team can assist you continuously in addressing this matter.
Best wishes,
Kash