RokuDanny-R
Thanks for responding. Can ROKU (not DIRECTV) answer these questions fully:
1. Problem does NOT occur on all ROKU models. Specifically problem does not occur on ROKU 2 4210 and apparently on newer ROKU models 381x/48xx (based on the Realtek SOC). This would imply that some ROKUs can process the DIRECTV audio stream without persistent glitches. How is this NOT a ROKU issue?
2. If there are SPECIFIC issues with the DIRECTV streamer then ROKU should be able to provide/publish the SPECIFIC TECHNICAL DETAILS of the issue. ROKU/DIRECTV users should not be placed in a FREE FIRE ZONE between the companies. Worse, is the appearance that the companies appear to be colluding on this issue. How is this NOT a ROKU issue?
3. ROKU is well aware that the streaming/wifi environment is unpredictable. That said, ROKU players should be able to recover from TRANSIENT stream errors WITHOUT LATCHING UP requiring user intervetion. How is this NOT a ROKU issue?
BOTTOM LINE: ROKU needs to support their products and resolve their issues with DIRECTV.