autumnstorm
5 months agoNewbie
Sound but no picture on every channel
This has just begun today I last streamed a show two days ago. Now no matter what channel I choose, I can enter, and see what is available, but when I choose one to stream, I only get sound, no picture. Is there something wrong at Roku? No power outages. Everything else works. WRF?
Hi autumnstorm and Dsneed
Welcome to the Roku Community!
We are glad to have you here, sharing about the issue of your Roku device, which causes content on all channels to have sound but no picture. No worries, we are here to sort this out.
Let's see if this will work for you.
- Check your network connection
- Restart your Roku device
Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart. - Restart your router
Unplug it from its power source. Wait 10 seconds, then plug it directly into a power outlet
For more details, please visit our Roku support article: Issues playing content on your Roku device
We hope to get this sorted out soon.
Cheers,
The Roku Community Team