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mads's avatar
mads
Channel Surfer
2 years ago

Something Went Wrong Message

I've been streaming programs from The Rokuchannel.com on my laptop (Apple) for months with no problem.

In the last few days all I get is a "Something Went Wrong. Sorry this page can't be viewed. Check your browser settings and try again." message for anything on any channel I try to open and stream. https://therokuchannel.roku.com/500

I've tried using both Firefox and Safari as a browser, same issue.

Anyone have any suggestions?

Thanks!

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  • HDMIGuy's avatar
    HDMIGuy
    Roku Guru
    2 years ago

    mads Are you using the link you provided in your message?  If I click on that link I get an error message.  If I remove the /500 from the end it opens correctly.  Is it possible you have somehow stored that link in your browser?

    • mads's avatar
      mads
      Channel Surfer
      2 years ago

      I don't think so. I've cleared the history in the browser and it still comes up the same. Is there somewhere else I would look to see if it's stored that way?

      When you say "If I remove the /500 from the end it opens correctly." do you mean that you go to the main Roku Channel page or that the program opens and is able to stream?

      Thanks!