Something Went Wrong message HBO Max
As of the past few days two of my TVs started having a problem the HBO Max channel on Roku; when I try to access the channel, I get "Something Went Wrong message; sorry, there seems to a technical is...
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I have MAX through xfinity and I tried all of the options including switching HDMI ports and the only thing that worked for me was to also use the login via provider and QR.
I was also prompted to change my xfinity password so my guess is authentication was being blocked because of a pending password change through xfinity.
Log out and then login via provider is what worked for me.
Well, I've tried all of the suggestions here. Uninstalled, logged out, changed display type, system reset. Nothing works. I don't subscribe via a provider, subscribe directly thru HBO,.so can't try that solution. It has now been 5 days of errors for every show. Why am I paying for this service that doesn't work???
You're going to have to call HBO and report the problem directly to them, that's what I did. They'll try and troubleshoot... and they never asked for that ridiculously long error code that kept changing.
Was the problem fixed? I chatted with HBO and they said they were aware of the issue. That was 2 days ago and no change.
