Something Went Wrong message HBO Max
As of the past few days two of my TVs started having a problem the HBO Max channel on Roku; when I try to access the channel, I get "Something Went Wrong message; sorry, there seems to a technical is...
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Any answers yet? MAX works just fine on Spectrum ON DEMAND, and on my wife's iPad, but not on either of my ROKU devices. It worked on one of them for awhile, but then, every time we would try to pause a show, it would rewind to near the beginning of the show, and we would have to fast-forward all the way to where we had paused it. So, we uninstalled the MAX channel, and when we re-installed it, now it won't let us watch anything at all. We pick our show, hit play, and get the SOMETHING WENT WRONG screen. We paid good money for our ROKU devices, and I think ROKU should provide us with solutions to our problems.
Ok - mine works. Here is what you can try.
1) unplug and plug back in your HDMI cable
2) check to see if that fixed it
3) uninstall the app. Reinstall and sign in. Repeat step 1.
4) in settings on Roku, select your video output. Look at changing auto to a lower setting. Pay attention to what the screen says in terms of compatibility as you switch between inputs while your Roku reads your HDMI cable and the video output.
that’s what I had to do. Actually all the above. It wasn’t so bad, but ultimately it seems like HBO changed something about their output and it seems the quality is too high.
unless you’re running it through a new 4K screen….
if that’s the case than - it might be the uninstall reinstall.
let me know if that works!
