I have been having difficulty watching some shows on Hulu via my Roku box for quite some time. I went ahead and purchased a new Roku Ultra this week and I’m still having the same issues. I keep getting an error message.
Thanks for sharing this here, JamP!
It looks like you're still having issues with Hulu even after getting a new Roku, and we're here to help you out!
Can you let us know what error messages pop up when you're trying to stream something? Also, which specific shows or movies in the app are giving you trouble?
In the meantime, you can check out here for troubleshooting any issues such as this.
Let us know if you need more help!
Roku Community Team
Thank you for responding. I’ve been trying to watch Paradise, The Supremes, Blackcake. I get Hulu Error Code: P-DEV320.
I’ve turned off the device; unplugged it; removed the Hulu app and added it back, to no avail.
Thanks for keeping up, JamP!
Have you made sure to restart the device after removing the app? Also, is this only happening on Hulu, or have you also observed this on a different app?
Let's continue this conversation!
Roku Community Team
Same here on all Roku devices. My smart TV and Roku Ultra. It's only some shows. But it's been happening for a couple of months. I've cleared the cache, removed the app,restarted my device,reinstalled the app, and reset my internet. It's partially fixed,but not all and so annoying with the price of Hulu ad free.
