Hey DAL21
Thanks for reaching out here in the Community.
Since the issue only occurs on one channel, have you tried removing it then re-install it back in? If not, we recommend giving it a shot. Feel free to follow the steps below:
- Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
- Note: If you are removing a subscription channel billed to your Roku account, you must cancel the subscription before you see the Remove channel option. For help identifying this type of subscription channel, read the detailed article about removing a channel.
- Restart your Roku device: Navigate to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
- Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
- Note: If you are adding a subscription channel billed to your Roku account, you will need to resubscribe.
Let us know if there's any difference after.
All the best,
Kariza
