Switched to the Roku Express 4K+ 2021 and now the NBA app works fine. Not sure what my older model is, but I’ve had it for many years.
I raised a support ticket with the NBA and after a few emails they’ve said that my problem is a know issue at their end. So until they fix it I change my Roku to 1080P (instead of 4K) to watch games and it plays them flawlessly.
Not ideal but I can live with it no problem.
Same problem.
I turned my video settings on the Roku down to 720p and the audio “seems” to sync up. Not ideal but better than watching on mute.
The recommendation up thread to change video options on the Roku to 720p fixed the issue for me. Thanks for that.
Bought one yesterday and immediately noticed the audio/video issues which was very frustrating. Worked fine when I also switched to 720p.
My workaround is to just Airplay the NBA games from my iPad to the Roku Express. Annoying to need to do this but the audio is in sync. New problem this year, never had an issue last season.
Notice how WE the ppl figured this out on our own. Roku U ARE USELESS. uninstall your brain, then add it back,
changed video to 720 p.
I have done this too. Except half the time there is sound but the screen is black on the TV. Do you have this happen? What do you do in that case to get the video to show?
That works for me 😉
