Forum Discussion

DHeb's avatar
DHeb
Reel Rookie
5 years ago
Solved

Sling TV Says New App Version Available but it won't load

I have followed the instructions: Press the Home button on your Roku remote. Scroll up or down and select Settings. Select System. Select System update. Select Check Now to manually check for u...
Sling TV
  • RokuDanny-R's avatar
    RokuDanny-R
    5 years ago

    DHeb

    Thanks for the post.

    It looks like your following the steps to check for software update on the Roku device, rather than checking for a channel update.

    From the Home screen, try selecting the Sling channel and pressing the * button and choosing Check for updates.


    Thanks,
    Danny

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
5 years ago

DHeb

Thanks for the post.

It looks like your following the steps to check for software update on the Roku device, rather than checking for a channel update.

From the Home screen, try selecting the Sling channel and pressing the * button and choosing Check for updates.


Thanks,
Danny

ZippyCat's avatar
ZippyCat
Reel Rookie
3 years ago

I have this same problem with the Amazon Prime app and the Frndly tv app.  However, I have followed the correct instructions to update the channel/app, and I receive a message then that says the app is up to date.  Unfortunately, I go back to the channel/app, and I get the same "new version available" message.  I have even removed the app and re-added it with no impact whatsoever.