Forum Discussion

Arlo1's avatar
Arlo1
Reel Rookie
2 years ago

Sling Blue App Installation on 4th TV

My household consists of just two people -- my wife and me.  We have the Netflix App installed on 5 TV/Roku combinations.  Our Netflix subscription allows only one stream at a time and provides an error message if we try a second stream. Sling Blue subscription allows simultaneous streaming on 3 devices (TV/Roku's in my case).  It says nothing about a max number if App installations.  We would also like the Sling App installed on 5 TV/Roku's, but when I Install the Sling App on Roku #4, it deletes the App from one of the first 3 installations.  There are only two of us so we could not possibly exceed the simultaneous stream limit of 3.  I get no error message, like I get from Netflix, I just get surprised by a missing Sling App on one of the first 3 installations.  So I reinstall and the App again disappears from a different Roku..  It's like playing Whack-A-Mole.

Anybody have the same experience or have any suggestions?

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 years ago

    Arlo1-

    This is a policy decision made and managed by Sling.  You need to communicate with Sling on this issue

    • Arlo1's avatar
      Arlo1
      Reel Rookie
      2 years ago

      Makalguy:

      Thanks for your quick response.  I did first submit this to Sling and am still waiting for their response.

      We operate 3 Roku Ultra and 3 Streaming Stick+.  I just became aware that when I add any steaming app to one of the Roku's, by the next morning it shows up on all of the Roku's -- sort of automatic cloning.  Normally this is not a problem, but might be with Sling.  Is there any way to turn off this automatic cloning of apps in my Roku's?

      Thanks,

      Arlo

      • Strega2's avatar
        Strega2
        Roku Guru
        2 years ago

        I don’t have Sling myself, but I don’t recall hearing of a limitation like this before.  I couldn’t find it searching around the internet either.  (I can find pages about Sling limits on simultaneous streams, but not installations.)  Please let us know what Sling says.

        If you want to have different app lineups on various Rokus, you’ll need more than one Roku account – which can get confusing – especially if you use Roku to pay for things.