The @skynews app is not working. It loads to home screen with the logo and stalls there. I have removed the channel, restarted roku device and re-installed the app on 2 devices and the problem persists
yes same here, two devices. Remove reload repeat. No change
ditto
same problem here
Same here. Yet, the Sky News channel on the Roku channel listings works.
Same here. Have restarted system. Uninstalled/reinstalled app.
I have same problem, anyone solved this error.
Monday 2nd Sept. Sky App not working. Removed the app, turned off Roku stick. Restarted and re installed the Sky App, the app still not working. Get error - Something went wrong, sorry, there appears to be an issue. [create session 504]. Did this twice, reinstalled app, still not working.
Same problem...it was not working yesterday (Sunday) evening either
Update. Sky News is working again.
I have no idea what went wrong; I just tried it, and it's fine now.
I have the same problem any ideas on how to resolve
It is now working for me. I deleted the app and restarted the Roku stick, then re-installed the Sky app. I did this twice, and Sky did not work at first. I tried clicking on the app again later today, and Sky is working again. No idea what the problem was.
Hi Community users!
Greetings from the Roku Community.
Thank you for reporting the playback issue you've encountered on the Skye News TV app on your Roku device. We'd be happy to suggest some steps to help you troubleshoot.
Kindly follow the steps provided below to refresh the system of this app:
We need to make sure that these steps have been done precisely to work. For more detailed information regarding this matter, you may visit this support article: How to resolve a channel playback issue
Keep us posted on how it goes and we'll go from there.
Warm regards,
Carly
