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AnthonyE6's avatar
AnthonyE6
Newbie
3 years ago

Signing in when I have started subscribing

I have just subscribed to Acorn TV, using the code I have always used with Roku purchases.  Roku recognizes the new subscription.

But when I try to watch, a notice comes up: “You have already subscribed to Acorn TV via Roku.  Please use the credentials you used when you subscribed to Sign in.

what does this mean?

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    If you subscribed via Roku try accessing Acorn through The Roku Channel instead of the Acorn channel app.