Forum Discussion

Zeroroadkill's avatar
Zeroroadkill
Channel Surfer
10 months ago

Sick of Roku commercials like Weird Al!

How many years do we have to endure their hideous repetitive commercials like weird Al? I’m sure most of you are sick to death of them! Roku support doesn’t care about their subscribers in fact they don’t even have a “contact us” tab on their support page! They don’t care! 

1 Reply

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Hi, Zeroroadkill!

    Greetings from the Roku Community. 

    We appreciate you sharing this feedback about the commercials prompted on your Roku streaming device. Rest assured that we'll share this with the team, as your convenience and satisfaction are among our priorities.

    In the meantime, you may want to manage your ad preferences by following the steps provided below:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Privacy
    4. Select Advertising
    5. Select Sensitive ad content
    6. Select one or more sensitive ad categories
    7. Press OK

    Roku allows you to limit the types of ads shown on your device, by either hiding individual ads or limiting certain ad categories.

    Here's the support article dedicated to this: How to manage ad preferences

    Hope this helps!

    Warm regards,
    Carly