Forum Discussion

JimBob's avatar
JimBob
Binge Watcher
3 years ago
Solved

Shows on Roku channel won't automatically play next episode anymore

It used to play the next episode automatically, but now it goes to a dark screen. I have to back out of the show and play the next one manually. It happens no matter which show I watch. 

  • Hello JimBob

    Thanks for reaching out here in the Community!

    In some cases, removing the affected channel and then re-installing it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart.

    For detailed instructions, refer to this Support link: How to resolve a channel playback issue 

    Let us know how it goes!


    Regards,
    Karla

  • It is back to normal. I didn't have to reinstall the app. I think it might've just been a bug last night. Thank you for your help

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  • RokuKarla's avatar
    RokuKarla
    Retired Moderator

    Hello JimBob

    Thanks for reaching out here in the Community!

    In some cases, removing the affected channel and then re-installing it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart.

    For detailed instructions, refer to this Support link: How to resolve a channel playback issue 

    Let us know how it goes!


    Regards,
    Karla

    • JimBob's avatar
      JimBob
      Binge Watcher

      It is on the Roku channel itself, that is doing it. But I will give it a try. 

      • JimBob's avatar
        JimBob
        Binge Watcher

        It is back to normal. I didn't have to reinstall the app. I think it might've just been a bug last night. Thank you for your help