Forum Discussion

Slowpokey2003's avatar
2 years ago

Shows on Hulu not playing after 1st ad

I’m trying to watch certain shows. When I start the show the first ad plays and then it stops. I’ve removed the channel off my roku. I’ve reset my Roku and unplugged it. It isn’t working. How can this issue get resolved?

1 Reply

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  • RokuERey's avatar
    RokuERey
    Retired Moderator

    HI Slowpokey2003,

    Greetings from the Roku Community!

    We see that you're experiencing an issue when streaming on HULU. Could you tell us what specific content the ads freeze on and what it doesn't? Also, are these Hulu live channel ads or for on-demand content?

    Tell us, and we'll take a closer look.

    Thanks,

    Rey