The set manufacturer is responsible for support of their product. Roku did not manufacture your TV, Sharp did. They licenced the operating system used from Roku, but it's Sharp's product.
Thank you for your reply and as I've read on many forums discussing this same problem and Sharp says it's a Roku issue. I don't care if "Mom and Dad" are arguing, I'm gonna go live with a distant relative not associated with either of you. I guess your company and theirs only work together to put out a product you both profit from that eventually fails without offering a solution to the consumer. I'll contact them again and pass on your Roku response.
Thanks
