Forum Discussion

Mg393's avatar
Mg393
Channel Surfer
2 years ago

Seeing "Insufficient power" notice

Cannot get anywhere on the TV screen other than “insufficient power“ in a big white box. I have unplugged and plugged in your equipment to no avail. 

10 Replies

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  • RokuAustin's avatar
    RokuAustin
    Community Manager

    Hi there Mg393 and welcome!

    Can you post a picture of what you're seeing on your TV screen? Let us know what model of Roku player you're using. Thanks!

      • RokuAustin's avatar
        RokuAustin
        Community Manager

        Thanks for showing us that. Is your Roku player getting power from the USB port on the TV? If so, use a power block and plug it into the wall instead. There are some TVs that do not send enough power through the USB port to power your Roku device.

  • Mg393's avatar
    Mg393
    Channel Surfer

    Your recommended solution does not work. We cannot get to the left menu as the white box with “insufficient power“ appears on the screen.