Forum Discussion

Drake465's avatar
Drake465
Newbie
7 months ago

Screen is black and will not have the screen come back

Got the red light (not blinking ) screen flicked then turned black and won’t come back tried unplugging and resting and never worked. Any help with this ? 

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    7 months ago

    Hi, Drake465 

    Thanks for posting, and welcome to the Roku Community.

    We understand your concern with the black screen on your Roku device, and we'd like to gather more details so our team can assist you further. Can you please provide the details below:

    • What specific Roku device you are having issues with?
    • Can you please provide an image or photo referring to the issue? 

    With more details referring to the issue, we can understand the issue further and provide you with the right resolution to address the issue.

    Best wishes,
    Kash