Forum Discussion

yordi's avatar
yordi
Binge Watcher
3 years ago
Solved

SBN NOW works great!!!!! on roku

thanks 

  • yordi's avatar
    yordi
    3 years ago

    SBN on youtube play for weeks without interruption

  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    yordi

    Thanks for the reply.

    If the issue persists from one channel after attempting the suggestions above, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. 

    Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

    We appreciate your understanding.


    All the best,
    Kariza

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi yordi

    Thanks for the inquiry,

    Does the issue only occur on SBN Now or across other channels on your Roku device?

    Have you tried removing the affected SBN Now channel and then re-install again? If not, we suggest starting there. In some cases, removing the affected channel and then re-installing it may help. Restart your device before re-adding the channel back in to ensure the process is successful. We recommend doing this through the Settings menu by navigating to Settings > System > Power (If there is no Power submenu, proceed to the next step.) > System restart.

    For detailed instructions, refer to this Support link for more information: How to resolve a channel playback issue | Official Roku Support.

    Let us know if there's any difference after.


    Warm Regards,
    Lianna

    • yordi's avatar
      yordi
      Binge Watcher
      3 years ago

      thank you for the quick reply i have tried that and youtube does not do this i can watch youtube for days

      and i have done a fresh reistall of the tv

      • yordi's avatar
        yordi
        Binge Watcher
        3 years ago

        SBN on youtube play for weeks without interruption