Forum Discussion
Hi kittykatnip1970,
Welcome to the Roku Community, and thanks for keeping us posted!
We will be more than happy to assist you further with this issue that you're experiencing with the Rumble channel. Please try to restart your Roku by going to settings, system, power, and system restart.
If the problem still continues, please let us know.
All the best,
John
- AViewer2 years agoChannel Surfer
Rebooting the roku device made no difference
Roku 12.5.0 build 4178-50
Rumble app version9.9 build 37
Removing the app from the roku device, rebooting, checking for updates, reboot, reinstalling rumble also made no difference.
The rumble app is crashing and landing back at Roku home. This is happening consistently after 30 Seconds. The rumble home page is not loading, with the circle of doom rotating.
Looks like a web issue? This crash is happening from any of the rumble app pages
- RokuERey2 years agoRetired Moderator
Thanks for the update,
We appreciate the additional information regarding this. We'd recommend contacting the channel support team for further assistance. If the issue is isolated to a specific channel, this is an indicator that there might be a service interruption on the channel partner end. Roku only hosts the available channels on the platform.
Let us know how things turn out
Thanks,
Rey
- AViewer2 years agoChannel Surfer
Thank you for suggestion. But no. It is not an issue with the channel provider. I have two other roku identical devices with same build and app deployment and these work fine, from sharing the same router and broadband modem. The channel opens and behaves as expected
Any other thoughts? I have a feeling I know where this is going....
- Miriamst22 years agoReel Rookie
Maybe we all need to dump Roku and use the Amazon Firestick since they won’t fix it.
- Miriamst22 years agoReel Rookie
Many of us have tried rebooting, unplugging, resetting, deleting the app and then reloading it. Nothing makes a difference on the Roku stick. Yet it works just fine on iPad and iPhone. All other apps seem to operating; it’s Rumble that does not work on the stick. There are numerous channels I watch on Rumble but They are now all mixed up and older programming shows up. The only way to access a channel on Rumble is to go to the search button and then I can see programs on that channel. But if I want to another one one, I have to go through the same process all over again. Not with the aggravation on Rumble. I am going to try using Amazon Fire stick
- Clearpointview2 years agoNewbie
Having the same problem with Soundbar Roku/Rumble videos no longer match the followed channels. No problem on IPhone or IPad, just Roku. Device was OK last week.
system update - no change.
System power cycle - no change.
Any ideas of what next to try?
- renojim2 years agoCommunity Streaming Expert
Clearpointview, what to try next? Contact Rumble and tell them their Roku app is screwed up since they're the ones responsible for its content and operation.