Forum Discussion

Upset11's avatar
Upset11
Reel Rookie
2 years ago
Solved

ROKU voice is speaking what's posted on the TV screen during commercials & in between movies..

All movies, ads, etc. on the TV screen while streaming, their subject, actors in them, are all spoken in between movies & during commercial breaks. Muting mutes everything including what I'm trying to watch. Can't just mute the unwanted commentary, by ROKU which is  annoying. I have tried Netflix, Peacock, Roku, and Tubi. They are all compromised.

I have tried rebooting the Pro Ultra remote, unplugged and re-plugged in the Ultra set, tried re-pairing the remote with the Ultra (2022) set, and tried fully charging of the Remote to full battery, to no avail.

This all began suddenly yesterday. ROKU commands do not stop this.

Please help.

app playback
  • Upset11's avatar
    Upset11
    2 years ago

    Thank you. The culprit was the screen reader. Per your recommendation, I turned it off.

    And now my Roku Ultra (2022) is working perfectly well again.

    Thank you for all you help!

4 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago

    It's not clear from your description if it's the "Screen reader", but try pressing * on your remove four times or disable it in the Accessibility settings.

    • Upset11's avatar
      Upset11
      Reel Rookie
      2 years ago

      Thank you. The culprit was the screen reader. Per your recommendation, I turned it off.

      And now my Roku Ultra (2022) is working perfectly well again.

      Thank you for all you help!

    • jimmehta's avatar
      jimmehta
      Newbie
      2 years ago

      I was able to go to Settings>Accessibility>Screen reader           Here Turn it OFF.