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streaming_fan's avatar
streaming_fan
Roku Guru
2 years ago

Roku Ultra was overheating

Had to stop using my Roku Ultra a while because it was overheating.  Funny thing is, it was working perfectly for two years, then suddenly it started overheating.  Nothing changed that I can tell.  I mean it's in the same location by the TV.  

It would stop playing, freeze up.  It would be hot to the touch!  

So I was using my Amazon Fire Stick for a while.

Now the Roku Ultra is working again, not overheating.  But I don't know why it overheated before or why it stopped now.

Anyone else here having this problem?  And if so, what did you do to fix it?

 

app playback

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  • Bobo1497's avatar
    Bobo1497
    Channel Surfer
    2 years ago

    What model and what OS version do you have on it?
    I am using 2 roku ultra 4802X OSv-12.0.0 B4184-C2 with no problems

      • Bobo1497's avatar
        Bobo1497
        Channel Surfer
        2 years ago

        The only solution that I have in my mind now is to reset the device when it overheats and stops(clearly after it cools down)